Frequently Asked Questions
Have a question? Browse our FAQs section.
If you still need help, you can email us at [email protected].
There are two ways to upload your resume:
- Create an online profile and upload your resume when you’re in your Candidate Dashboard (Click HERE to view our video tutorial).
- Upload your resume while filling out our Candidate Intake Questionnaire (Click HERE to view our video tutorial).
Absolutely. In fact, we encourage you to unsubscribe if you are no longer searching for a job or have no desire to be notified when new jobs come in.
If you’re getting emails from us, it’s because you requested our assistance at one point. If this is no longer the case, then please opt out. You can always find the “unsubscribe” link at the bottom of our emails.
It depends. If you want to directly apply for a job that you see on our site, you need to create an online profile.
If you do not want to create an online profile, you can fill out our Candidate Intake Questionnaire. This questionnaire is much more in-depth, but asks about specific skills, licenses, certifications, training, and experiences that are most important to employers in this sector. By filling this out, our team reaches out to you directly when a job comes in that matches your qualifications and interests.
If you have a military or law enforcement background then, yes, access to our services is free for life. In addition to military and law enforcement veterans, we also welcome those who served in/with a Federal agency in a defensive service capacity.
If you do not fall into the groups above, then the fee is $20 per month to have an active profile. But while this is offered as an option, we strongly suggest you think twice before signing up as it will be highly unlikely that you will qualify for any of the jobs that we post on our site.
Why do we present this paid option? Two reasons: 1) We offer our time freely to help veterans find employment – if you didn’t spend the time to serve your country, then we will not freely spend our time to review your Candidacy; and 2) It is a federal offense to falsely claim military service or awards in order to gain any sort of financial benefit. If you claim military service and it is discovered that this is a lie, then you give us grounds to take legal action taken against you if you also select the free military / law enforcement package option.
BOTTOM LINE: posers are not welcome in our community and will be dealt with. Think before deciding to lie.
If you are rejected for a job on our site, it is because you do not meet all of the minimum qualifications. It is that simple. We are not recruiters – we are operators with relationships with every employer who uses our vetting services. If you receive a rejection, please do not clutter our inbox to ask for further clarification as our team does not have the time to respond to these questions in detail. We are very familiar with what they require and understand very well what constitutes a qualified Candidate for any particular job.
If you receive a conditional approval and are later rejected or do not hear back within 2-14 days, 99% of the time, it is because the client has selected a Candidate who is more qualified than you. Depending upon the client, there are any number of reasons why they find one Candidate better qualified than you.
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